Elevamo Privacy Policy

Last Updated: January 7, 2026

This Privacy Policy describes how Elevamo ("we," "our," or "us") collects, uses, and discloses information about you when you use our API, dashboard, and related services (the "Service").

1. Applicability

This policy applies to "Users" (individuals authorized to access an Organization's account) and the "Organizations" they represent. Even in a business-to-business (B2B) context, we collect data from individuals to provide the Service.

2. Information We Collect

We collect only the information necessary to provide and improve our Service:

  • Account Information: Name, email address, and authentication credentials (passwords, API keys) of Users.

  • Organization Data: Company name, billing address, and tax/VAT identification numbers.

  • Usage Data: Logs of API access, IP addresses, browser type, and interactions with the dashboard.

  • Input Data: Images and text prompts uploaded for generation (processed as described in the Terms of Service).

3. How We Use Your Information

We use the information we collect to:

  • Provide, maintain, and improve the Service.

  • Process transactions and send related information, including invoices.

  • Send technical notices, updates, security alerts, and support messages.

  • Monitor and analyze trends, usage, and activities in connection with our Service.

  • Detect, investigate, and prevent fraudulent transactions and other illegal activities.

4. Data Sharing

We do not sell your personal data. We may share information only in the following circumstances:

  • Service Providers: With vendors, consultants, and other service providers who need access to such information to carry out work on our behalf (e.g., payment processing, cloud hosting).

  • Legal Requirements: If we believe disclosure is in accordance with, or required by, any applicable law or legal process.

  • Business Transfers: In connection with, or during negotiations of, any merger, sale of company assets, financing, or acquisition of all or a portion of our business.

5. Data Security

We take reasonable measures to help protect information about you from loss, theft, misuse, and unauthorized access, disclosure, alteration, and destruction.

6. Your Rights

Depending on your location, you may have rights regarding your personal data, including the right to access, correct, or delete the data we hold about you. To exercise these rights, please contact us.

Contact Us
If you have questions about this Privacy Policy, please contact us at support@elevamo.studio.

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